RS
Ryan S
1 reviews | Active since Mar 2015
23 Mar 2015, 08:11
No otp out
I am receiving sms's daily offering insurance - I otp out but Hollard continue to sms.<br> Where was my number obtained and why are they not stopping which is against the code of practice?
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Replies (1)
Hollard Life's replyOfficial
24 Mar 2015, 15:00Hello ryansow,
Thank you for bringing this matter to our attention.
We have requested that your number is removed from our database and currently investigating why the opt out option does not work. You will be contacted to advise of the source of your lead.
Please accept my apology for the inconvenience this may have caused.
Regards
Lynn Buys
Complaint Manager
***
Thank you for bringing this matter to our attention.
We have requested that your number is removed from our database and currently investigating why the opt out option does not work. You will be contacted to advise of the source of your lead.
Please accept my apology for the inconvenience this may have caused.
Regards
Lynn Buys
Complaint Manager
***
Hollard Life's reply24 Mar 2015, 15:00
Official
Hello ryansow,
Thank you for bringing this matter to our attention.
We have requested that your number is removed from our database and currently investigating why the opt out option does not work. You will be contacted to advise of the source of your lead.
Please accept my apology for the inconvenience this may have caused.
Regards
Lynn Buys
Complaint Manager
***
Thank you for bringing this matter to our attention.
We have requested that your number is removed from our database and currently investigating why the opt out option does not work. You will be contacted to advise of the source of your lead.
Please accept my apology for the inconvenience this may have caused.
Regards
Lynn Buys
Complaint Manager
***