No one available to assist.

I got a message from Hollard stating that their Kaizer Chiefs branches are closing, so I called to enquire and just to get more more clarity on the message and what does that mean for me as a Kaizer Chiefs policy holder and to my surprise none of their numbers are working...I called ***which is the number listed on their website and it says the number is not in use and I got an alternative number which is ***this number takes me to an IVR systems which tells me that there are no agents available, I left a message on Friday and this morning on that IVR and still no one has called me. It is so frustrating to get hold of Hollard and I can imagine when it's time for me to submit a claim, is this what I'll have to go through? I am honestly somewhat disappointed in your processes and if this is what I'll go through during my time of grieving then please let me know so I can shop elsewhere as this is not what I signed up for.