MB
Michael B
1 reviews | Active since Feb 2010
19 Aug 2026, 09:09
No feedback, no response, no answer
My GF has been trying to claim funeral insurance, for 3 months since the passing of her father She receives absolutely no feedback... sits on the phone for hours only to have the call dropped Her call is important...
Helpful (0)
Replies (4)0
Replies (4)
Hollard Life's replyOfficial
19 Aug 2026, 09:26Hello Michael.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hello peter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hello peter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply19 Aug 2026, 09:26
Official
Hello Michael.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hello peter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hello peter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
MB
Michael B's updateReviewer Update
19 Aug 2026, 11:05Yes, she informed me... those documents had been submitted prior
and this does not excuse the lack of communication
the difficulty in contacting and getting a reply
If the problem were just a matter of missing documents and this was communicated properly, this conversation would not be happening
and this does not excuse the lack of communication
the difficulty in contacting and getting a reply
If the problem were just a matter of missing documents and this was communicated properly, this conversation would not be happening
MB
Michael B's update19 Aug 2026, 11:05
Reviewer Update
Yes, she informed me... those documents had been submitted prior
and this does not excuse the lack of communication
the difficulty in contacting and getting a reply
If the problem were just a matter of missing documents and this was communicated properly, this conversation would not be happening
and this does not excuse the lack of communication
the difficulty in contacting and getting a reply
If the problem were just a matter of missing documents and this was communicated properly, this conversation would not be happening
Hollard Life's replyOfficial
21 Aug 2026, 12:11Hello Michael
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply21 Aug 2026, 12:11
Official
Hello Michael
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
MB
Michael B's updateReviewer Update
21 Aug 2026, 12:29Thank you very much
I do truly appreciate how quickly it was resolved and the efficiency of the team working on hellopeter complaints
I do truly appreciate how quickly it was resolved and the efficiency of the team working on hellopeter complaints
MB
Michael B's update21 Aug 2026, 12:29
Reviewer Update
Thank you very much
I do truly appreciate how quickly it was resolved and the efficiency of the team working on hellopeter complaints
I do truly appreciate how quickly it was resolved and the efficiency of the team working on hellopeter complaints