No Feedback from First query

Good day<br> <br> My first complaint on hellopeter was logged on the 06 June 2015. No one has contacted me as of yet from your higher management On Saturday the 13/06/2015 The same useless unprofessional person call me again Nthabiseni and tells me they cannot find the recordingings I asked to speak to her team leader she said he is not in. I told her I never asked for her to call me I asked for the management I told her I will go to the ombudsman she told me I can do as I please and cut the call. She is a freaking unprofessional idiot . HOLLARD do not get your stupid outsourced call centres to call me. I want your'll to call me and I want the cover I was promised which was R120 000 for R245 a month. Go and find that recording. If you do not get back to me I will contact your CEO and The ombudsman direct as I request good client service not useless idiots to deal with.