LM
Lungile M
1 reviews | Active since Oct 2022
03 Nov 2022, 14:38
No feedback
Bought my sister a cellphone (Samsung A13), was told that it has an insurance policy for 3 months, she lost her phone in August within the 3 months. Haven't gotten any feedback from Hollard. Been going to Edgars to make the claim and sending emails and calling Hollard still no feedback.
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Hollard Life's replyOfficial
03 Nov 2022, 16:57Hello Lungile,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply03 Nov 2022, 16:57
Official
Hello Lungile,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team