jS
john S
1 reviews | Active since Nov 2012
06 Oct 2015, 16:22
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I contacted Rashika from Hollard more than three times by sending her e-mails,regarding the transfer of my retirement annuity to another company.She never responded to me or my agent.
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Hollard Life's replyOfficial
07 Oct 2015, 08:00Hello johnpc smit,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention to your e-mails and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention to your e-mails and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply07 Oct 2015, 08:00
Official
Hello johnpc smit,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention to your e-mails and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention to your e-mails and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***