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I recently changed banks and sent my new banking details to all the institutions that debit my accounts, however, Hollard only updated the new details on one policy and left out one, so I called in and I was given a bank account to deposit money into and also re policy number was used as a ref, however this month Hollard decided to debit my account twice for the same policy, to which I reversed one debit order as the account was paid for last month, and the proof of payment was sent through to your customer service, today I got an sms saying I am no longer covered, how is it so when the aco**** is fully paid up?? Can someone call me to clarify