AS
Amanda S
1 reviews | Active since Mar 2015
10 May 2021, 13:23
No contact from Hollard
Contacted Hollard insurance via email and phone. Eventually on 4 May I've received an automated response from Hollard saying they will get back to me. However, to date no reply from either Hollard or their sister company, Altrisk. After paying my monthly Life insurance like clockwork for the last 7 years, I would expect some courtesy from them.
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Replies (2)
Hollard Life's replyOfficial
10 May 2021, 14:47Hello Amanda
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is looking into your complaint and will be in contact with you.
Kind Regards, Natasha Vos
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is looking into your complaint and will be in contact with you.
Kind Regards, Natasha Vos
Hollard Life's reply10 May 2021, 14:47
Official
Hello Amanda
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is looking into your complaint and will be in contact with you.
Kind Regards, Natasha Vos
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is looking into your complaint and will be in contact with you.
Kind Regards, Natasha Vos
AS
Amanda S's updateReviewer Update
11 May 2021, 08:01Dear Natasha Vos, thank you for your reply. However, I'm wondering, can I expect the call from Hollard today, tomorrow, next week or next month?
AS
Amanda S's update11 May 2021, 08:01
Reviewer Update
Dear Natasha Vos, thank you for your reply. However, I'm wondering, can I expect the call from Hollard today, tomorrow, next week or next month?