vP
vinothan P

1 reviews | Active since Dec 2009

10 Jan 2025, 12:51

No Communication

I was retrenched in December and have a loss of income cover on my Edgers account. I submitted my claim but have not received any feedback regarding it. They offer you the cover and you pay for it but when you claim they have all these bull**** requirements.

0
Replies (7)
Hollard Life
Hollard Life's reply10 Jan 2025, 14:30
Official
Hello Vinothan
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our partner IUA administrator team is busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply27 Jan 2025, 11:06
Official
Hello Vinothan

We are sorry for the delay in responding to your matter and assure you that we are looking into your claim.

Kind Regards,
Social Resolutions Team
vP
vinothan P's update29 Jan 2025, 14:18
Reviewer Update
I am still awaiting feedback—pathetic service from such a big company.
vP
vinothan P's update03 Feb 2025, 15:15
Reviewer Update
I am still awaiting feedback—pathetic service from such a big company.
Hollard Life
Hollard Life's reply03 Feb 2025, 15:43
Official
Hello Vinothan P

We are sorry for the delay in responding to your matter and assure you that we are looking into your claim.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply07 Feb 2025, 14:25
Official
Hello Vinothan

We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply18 Feb 2025, 12:44
Official
Hello Vinothan

Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team