GT
Gavin T

1 reviews | Active since May 2023

21 May 2023, 18:59

No clue hanging transferred call dropped.

Pethatic service. The Agent who took my call last week referred me back to thr receptionist who also did not know why i was referred back to her I have two policies that i had with hollard i need information on them and make it fast. Email *** Or call my wife she has the documents.

Terrible service

0
Replies (2)
GT
Gavin T's update22 May 2023, 09:54
Reviewer Update
Dear Hollard life can i get a response
Hollard Life
Hollard Life's reply22 May 2023, 10:05
Official
Hello Gavin,

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

May you please provide us with the policy numbers in question, so that our customer resolution team will look into the matter and  provide you with feedback within five working days. 

Kind Regards, 
Escalated Complaints Team