jJ
jeromecoetzee J
1 reviews | Active since Jul 2016
02 Feb 2021, 10:57
No assistance with product cancellation
I have been trying to cancel a debit for a product I took out on a vehicle I do not own anymore.
I have tried phoning Hollard and sent them numerous emails, to no avail.
I then tried to stop the debit order but see that it went off again this month.
I am still to receive a response from Hollard!
Horrible after sales support!
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
02 Feb 2021, 15:42 Hello Jerome Coetzee
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Group Complaints
Hollard Life's reply02 Feb 2021, 15:42
Official
Hello Jerome Coetzee
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Group Complaints
jJ
jeromecoetzee J's updateReviewer Update
04 Feb 2021, 23:03Nobody got back to me...
All I got was a measly refund on this month's debit order....
What about all the other months that the debit was deducted!?
All I got was a measly refund on this month's debit order....
What about all the other months that the debit was deducted!?
jJ
jeromecoetzee J's update04 Feb 2021, 23:03
Reviewer Update
Nobody got back to me...
All I got was a measly refund on this month's debit order....
What about all the other months that the debit was deducted!?
All I got was a measly refund on this month's debit order....
What about all the other months that the debit was deducted!?