CR
Chatharina R
1 reviews | Active since Dec 2024
10 Dec 2024, 06:58
NO ASSISTANCE WITH BURIAL CLAIM *** FSPN
My son passed on the 4th Of Desember and since the 5th tried to claim on my policy. All attempts made such as phone calls, by myself and the Funeral parlour as well as emails to the claims dept and whatsapp number have not been responded to.. We need the money to pay for the funeral and days have passed.
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Hollard Life's replyOfficial
10 Dec 2024, 08:24Hello Chatharina R
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our claims team is busy looking into your claim and what went wrong. We will engage with you within 2 working days.
Kind regards,
Social Resolutions Team
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our claims team is busy looking into your claim and what went wrong. We will engage with you within 2 working days.
Kind regards,
Social Resolutions Team
Hollard Life's reply10 Dec 2024, 08:24
Official
Hello Chatharina R
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our claims team is busy looking into your claim and what went wrong. We will engage with you within 2 working days.
Kind regards,
Social Resolutions Team
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our claims team is busy looking into your claim and what went wrong. We will engage with you within 2 working days.
Kind regards,
Social Resolutions Team