NTVB
N Timm VD Bank

1 reviews | Active since Oct 2019

30 Oct 2019, 11:35

NO ANSWERS!

POLICY ***5 EF MEYER ID *** I made the following payments into the wrong account, please see attached. I was helping out my mom to pay her policy and she gave me the wrong Hollard account number and reference number. I would like to bring to your attention to please refund me the above mentioned I have been up and down to explain to everyone what happened and the last phone call said I have to email this department. In the interim my mothers policy lapsed but we managed to re apply for a policy at Hollard. My parents been a Hollard customer for 30 years and would like to have this issue resolved and have the money refunded so we can pay at least 4 payments towards the new policy. Please can you contact my mother the policy holder EF MEYER *** or myself ***

0
Replies (1)
Hollard Life
Hollard Life's reply30 Oct 2019, 14:22
Official
Hello N Timm VD Bank

Thank you for contacting us. 

I am sorry your experience prompted you to contact us with a complaint.

Our team will be in contact with you regarding your deposit. 

Kind Regards

Lynne Lawrence
***