1 reviews | Active since Jan 2015
NO 48hrs payout for unnatural death
logged a claim for my partner 09 Feb 2015 , but Hollard advised they will not pay till they receive post moterm results. supp**** police report, hospital report, compensation report***plus all required documents ***what more is required for policy number ***7.<br> <br> I am even thinking to refer this matter to Financial Service Board: [Email Removed] My partner never chose to die the way he did to deserve this treatment or ignorance , he took this policy trusting that his dependents will be taken care of. Hollard Insurance disclaimers does not rein fence unnatural deaths or mention such . what if I had no money to bury the deceased, what could have happened? as Hollard has not honored the policy till date
We are sorry that your claim experience prompted you to contact us with a complaint, and apologise for any inconvenience or frustration this has caused you.
The matter has been escalated to our claims administrator for their urgent attention and an agent will be in contact with you regarding the benefit process.
Alternatively, please feel free to contact me directly.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint, and apologise for any inconvenience or frustration this has caused you.
The matter has been escalated to our claims administrator for their urgent attention and an agent will be in contact with you regarding the benefit process.
Alternatively, please feel free to contact me directly.
Kind Regards
Lynne Lawrence
***