lM
lucia M
1 reviews | Active since Feb 2020
09 Sept 2021, 11:03
Negligence on claim
Consultant kgomotso at rissik branch did not process the documents for our claim lodged on Monday. We are unable to bury our father due to this negligence.
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Hollard Life's replyOfficial
09 Sept 2021, 11:49Hello Lucia
We are saddened to hear about the loss of your father. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To look into your claim and matter regarding the branch consultant please can you provide us with your late father's identity number or policy number.
Kind regards,Natasha Vos
We are saddened to hear about the loss of your father. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To look into your claim and matter regarding the branch consultant please can you provide us with your late father's identity number or policy number.
Kind regards,Natasha Vos
Hollard Life's reply09 Sept 2021, 11:49
Official
Hello Lucia
We are saddened to hear about the loss of your father. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To look into your claim and matter regarding the branch consultant please can you provide us with your late father's identity number or policy number.
Kind regards,Natasha Vos
We are saddened to hear about the loss of your father. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To look into your claim and matter regarding the branch consultant please can you provide us with your late father's identity number or policy number.
Kind regards,Natasha Vos