LS8rnc0
05 Feb 2025, 15:24

My mother put in a c...

My mother put in a claim and it's almost a month and haven't paid out yet

0
Replies (2)
Hollard Life
Hollard Life's reply06 Feb 2025, 10:44
Official
Hello Llewellyn
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
For us to investigate the matter and expedite your request, kindly provide us with the following details.
Full name on policy holder:
ID number/ policy number:
Contact number: Email address:
Policy type/ where the policy was taken out:


Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply07 Feb 2025, 11:12
Official
Hello Llewellyn

Thank you for reaching out to us to investigate your complaint. Unfortunately, we did not receive the required documents to enable us to investigate and resolve the matter. Therefore, your complaint has been closed and will be reopened once the required documents have been received.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team