NM
Nangamso M
1 reviews | Active since Jan 2024
22 Jan 2024, 11:53
My Aunt took a polic...
My Aunt took a policy with them and they promised to cover up to 17 dependents with 20k each and 30k main member... Last year my cousin died due to accident and Aunt claimed as promised on the 27th of September 2023 but she hasn't been paid till date
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Replies (5)
Hollard Life's replyOfficial
22 Jan 2024, 12:26Hello Namgamso,
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Please provide us with the policy holder identity number, claim number or policy number so we can assist.
Kind regards,
Escalated Complaints Team
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Please provide us with the policy holder identity number, claim number or policy number so we can assist.
Kind regards,
Escalated Complaints Team
Hollard Life's reply22 Jan 2024, 12:26
Official
Hello Namgamso,
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Please provide us with the policy holder identity number, claim number or policy number so we can assist.
Kind regards,
Escalated Complaints Team
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Please provide us with the policy holder identity number, claim number or policy number so we can assist.
Kind regards,
Escalated Complaints Team
NM
Nangamso M's updateReviewer Update
22 Jan 2024, 12:36Good day
Thank you for your response, here is the Id number ***..
Hope to hear from you soon
Thank you for your response, here is the Id number ***..
Hope to hear from you soon
NM
Nangamso M's update22 Jan 2024, 12:36
Reviewer Update
Good day
Thank you for your response, here is the Id number ***..
Hope to hear from you soon
Thank you for your response, here is the Id number ***..
Hope to hear from you soon
Hollard Life's replyOfficial
22 Jan 2024, 13:11Thank you!!!
Hollard Life's reply22 Jan 2024, 13:11
Official
Thank you!!!
NM
Nangamso M's updateReviewer Update
14 Feb 2024, 20:06On the 31st hollard promised to pay the money but that was never happened
NM
Nangamso M's update14 Feb 2024, 20:06
Reviewer Update
On the 31st hollard promised to pay the money but that was never happened
Hollard Life's replyOfficial
01 Mar 2024, 13:37Hi Nangamso,
Please note all the claims were paid.
Kind regards,
Escalated Complaints Team
Please note all the claims were paid.
Kind regards,
Escalated Complaints Team
Hollard Life's reply01 Mar 2024, 13:37
Official
Hi Nangamso,
Please note all the claims were paid.
Kind regards,
Escalated Complaints Team
Please note all the claims were paid.
Kind regards,
Escalated Complaints Team