Mr. M Tlhakung

Item: Hollard Life
Rating: 2
Author: Mathloko T

<div>Two weeks ago I emailed Hollard Funeral Insurance not to increase premium as per contract that will only increase in 2036.I enclosed a copy of the contract to show that the policy will increase in 2037.I requested them to reverse the money from the educational policy I did not asked as I have no school going kids. Hollard acknowledged my email and promised to reply after 2 working days. To date Hollard did nothing. Policy Ref ***2 </div>

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Replies (2)

Hollard Life's replyOfficial

19 Jul 2021, 13:35

Hello Mathloko

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.

Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards
Natasha Vos

Hollard Life's reply19 Jul 2021, 13:35

Official

Hollard Life's replyOfficial

21 Jul 2021, 10:13

Hello Mathloko

Thank you for being patient and giving us the opportunity to look into your complaint.

We have provided you with a response to your matter which has been sent to the email address on record.

Kind regards, Natasha Vos

Hollard Life's reply21 Jul 2021, 10:13

Official