Money making ****! Pathetic service!

Why is there not a zero or below rating because this company doesn’t even deserve a 1. I had a funeral policy with this company for almost 10 years. They just stopped it, no warning no communication like nothing. Has I not called to ask an updated policy document I would not have known about that. Even though I was continuing paying premiums. This is a company that has my email address. Sent me incorrect arrears to pay on email, I paid the arrears and after I had paid the arrears, they come back and claim the arrears did not bring the policy up to date. I paid the outstanding premium they refused to reinstate the policy as it was ‘my fault’ but they had prior reinstated the policy when a similar mishap happened prior and the fault was from their end. They sat with one month outstanding for months without any communication and then used to cancel the policy months later without any warning. This is also after months of trying to get them to change my banking details, sent millions of email messages with no update. I even sent them an email in December for some other communication and still nothing about the policy from their end. The person that handled my query was due to come back and give me feedback on the way forward and nothing. I had to call them and ask what was happening. They still had the audacity to ask me to start a new policy with them after refusing to reinstate my policy even though the premiums had been paid to date. This is more than 8 years of paying for the policy with no claim and nothing back, even through COVID. This is a ****! So they suck out all your money and stop policies and want to suck out more money from you. Worst company to take out funeral policy with. I was already paying in excess of R600 for a funeral policy which started at just R200 and this is what they do. Please don’t take out policies with hollard, it’s a money making ****. I even wonder if they actually pay anything when you have a claim. I was not surprised to open Hello Peter and found them in the red! They invest our monies, gain a lot of money and then just stop our policies without warning so they don’t have to pay anything.