PB
Princess B

1 reviews | Active since Jun 2017

06 Jul 2018, 13:17

MONEY BACK & DOUBLE DEBIT

Good Day

A double debit was done on my account the policy under myself (APB)

I was told they had to activate my old policy to pay out the money back hence the account was debited and I will be refunded.

I am still waiting… every time I call in I hear a different story.

And I was told my account is in arrears after my account was debited. I was also told my the money back was paid out but nothing was received from my side.

Whatever system and technical problems you guys have. SORT IT OUT!!!

I WANT MY MONEY BACK INTO MY ACCOUNT WITHIN 48HOURS...

0
Replies (1)
Hollard Life
Hollard Life's reply06 Jul 2018, 15:15
Official

Hello Desong01

Thank you for contacting us.

I am sorry your experience prompted you to contact us with a complaint.

Our team will be in contact with you regarding your policy.

Kind Regards

Lynne Lawrence

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