MM
Mpiti M

1 reviews | Active since Mar 2016

07 Jun 2022, 07:55

Money-back claim

I have been calling for months trying to claim my money back on my existing polocies but the consultants keeps on saying that it has been loaded but 8m not getting anything back... This is worse service ever, why was I promised something that they cannot do... VERY BAD SERVICE... PEOPLE MUST JUST STAY AWAY FROM HOLLARD

0
Replies (3)
Hollard Life
Hollard Life's reply07 Jun 2022, 08:32
Official
Hello Mpiti
 We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days. 

Kind Regards, Escalated Complaints Team 
MM
Mpiti M's update07 Jun 2022, 11:14
Reviewer Update
5 workings days is not enough while I have been calling for 3 months now...
MM
Mpiti M's update07 Jun 2022, 11:27
Reviewer Update
*** today's reference number