Misled by Hollard Consultant

I took an insurance at a consultant who was at the Picknpay premises working on behalf of Hallard. She said that they were running a special for April. I told her I want to cover my dependents and I gave her the list.This special has a benefit where you cover 16 people under you and will be covered under 1 premium. We and my 2 friends took the policy and she said there is an activation fee that will be deducted.

Last week on the Wednesday I visited Picknpay Oxford and I got assisted by Athi and to my surprise the benefits policy is total different to what was exlpained to us. According to Fais Act you disclose all the benefits of the policy and she misled us and all I want is Hollard to fix the error or return all our premiums.

And I'm worried about all the other customers who are affected and are not aware that their dependents are not covered