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Thando S
1 reviews | Active since Jan 2021
22 Jan 2021, 07:39
Misleading and ***********!!!
I could give this company a zero star rating if I could. They are so *********** and misleading. I submitted a claim on the 15th of January and I have been following up everyday since the 48hour turnaround period had passed and they always tell me it should reflect later in the day. I don't know what I would've done without my family as we raised funds to bury my mom because Hollard does not care about its clients and I am no longer continuing with the policies I have taken with them, I rather move to a more reliable insurance company.
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Replies (2)0
Replies (2)Hollard Life's replyOfficial
22 Jan 2021, 10:53Hello Thando Shabalala
We are truly sorry for the loss of your mom and your claims experience that has led you to contact us with a complaint.
Please provide us with your claim or policy number to enable us to investigate.
Regards
Hollard Group Complaints
Hollard Life's reply22 Jan 2021, 10:53
Official
Hello Thando Shabalala
We are truly sorry for the loss of your mom and your claims experience that has led you to contact us with a complaint.
Please provide us with your claim or policy number to enable us to investigate.
Regards
Hollard Group Complaints
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Thando S's updateReviewer Update
22 Jan 2021, 11:21Policy number is ***9.
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Thando S's update22 Jan 2021, 11:21
Reviewer Update
Policy number is ***9.
