TS
Thando S

1 reviews | Active since Jan 2021

22 Jan 2021, 07:39

Misleading and ***********!!!

I could give this company a zero star rating if I could. They are so *********** and misleading. I submitted a claim on the 15th of January and I have been following up everyday since the 48hour turnaround period had passed and they always tell me it should reflect later in the day. I don't know what I would've done without my family as we raised funds to bury my mom because Hollard does not care about its clients and I am no longer continuing with the policies I have taken with them, I rather move to a more reliable insurance company.

0
Replies (2)
Hollard Life
Hollard Life's reply22 Jan 2021, 10:53
Official
 
Hello   Thando Shabalala 

We are truly sorry for the loss of your mom and your claims experience that has led you to contact us with a complaint.

Please provide us with your claim or policy number to enable us to investigate. 

Regards
Hollard Group Complaints 


TS
Thando S's update22 Jan 2021, 11:21
Reviewer Update
Policy number is ***9.