LX
Lumka X
1 reviews | Active since Nov 2020
21 Feb 2022, 11:46
Misconduct
October 2019 ,I lodged the claim at hollard ,I gave them all the necessary documents but until today no feedback..i was once told by the assistance that according to the notes,they are planning not to pay out the claim ,but there's no reason
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Replies (2)
Hollard Life's replyOfficial
21 Feb 2022, 12:27Hello Lumka
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards, Escalated Complaints Team
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards, Escalated Complaints Team
Hollard Life's reply21 Feb 2022, 12:27
Official
Hello Lumka
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards, Escalated Complaints Team
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards, Escalated Complaints Team
LX
Lumka X's updateReviewer Update
21 Feb 2022, 13:02Your response is highly appreciated.. I'll be waiting for your feedback within 5 working days as promised.
Thank you
Thank you
LX
Lumka X's update21 Feb 2022, 13:02
Reviewer Update
Your response is highly appreciated.. I'll be waiting for your feedback within 5 working days as promised.
Thank you
Thank you