DG
Daniel G
1 reviews | Active since Jul 2023
04 Jul 2023, 09:24
****ming
This company ******* me into signing a furnal plan, no where when I was talking to pick n pay people was I told about a funeral plan and they haven't deleted my information like I asked according to the popi, I have phoned them since Saturday about this the they said all my information was deleted but I received a message saying I need to pay. I did not sign up for anything like that
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Replies (4)0
Replies (4)DG
Daniel G's updateReviewer Update
04 Jul 2023, 07:56I need the company to phone me so they can delete my information according to the popi act
DG
Daniel G's update04 Jul 2023, 07:56
Reviewer Update
I need the company to phone me so they can delete my information according to the popi act
Hollard Life's replyOfficial
04 Jul 2023, 12:16Hello Daniel,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply04 Jul 2023, 12:16
Official
Hello Daniel,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
DG
Daniel G's updateReviewer Update
05 Jul 2023, 10:00I want to thank Thelma Mandlazi she did exactlywhat I asked for she canceledthe policy,I didn't consent to, she also informed me that disciplinary action will be taken on the rep/sales person.
Thank you again Thelma Mandlazi for helping me out.
Thank you again Thelma Mandlazi for helping me out.
DG
Daniel G's update05 Jul 2023, 10:00
Reviewer Update
I want to thank Thelma Mandlazi she did exactlywhat I asked for she canceledthe policy,I didn't consent to, she also informed me that disciplinary action will be taken on the rep/sales person.
Thank you again Thelma Mandlazi for helping me out.
Thank you again Thelma Mandlazi for helping me out.
Hollard Life's replyOfficial
05 Jul 2023, 10:16Hello Daniel,
We glad the issue was resolved.
Kind Regards,
Escalated Complaints Team
We glad the issue was resolved.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply05 Jul 2023, 10:16
Official
Hello Daniel,
We glad the issue was resolved.
Kind Regards,
Escalated Complaints Team
We glad the issue was resolved.
Kind Regards,
Escalated Complaints Team