****mers

People from Holland came to my work place to make us join policies, I took two policies with the cheapest deductions however a few days later I received an email with a policy which I did not join which was more money. After coming to this realisation I called Hollard and cancelled both the policies I had taken. On the email they said I am given 30 days to cancel the policies as my policy was supposed to start in January next year. I cancel within a week of taking those policies and they confirmed that my policies have been cancelled. A week passed and I received messages congratulating me on my policy and that my policy will be active from January, this was after I had received an email confirming that my policy has been cancelled. I then called Hollard immediately and I was told that no money would be deducted as my policy was meant to be active in January and that the messages I was getting are automatic. It’s the 20th and Hollard has deducted money from my pay for a policy that is not even active yet and which I cancelled within days.