MB
Moses B

1 reviews | Active since May 2010

06 Nov 2017, 12:14

Marketing against Sections 11 and 12 of the CPA

I have already written a complaint about Hollard. Clearly they do not want to delete my number from their database. I am tired of receiving unsolicited adverts from Hollard. What makes it worse is that Hollard opt out option is not working. I have spent a fair amount of money using Hollard opt out option and i still receive marketing. I am aware that your marketing is against Sections 11 and 12 of the CPA. it clearly states "Consumers have a right to refuse unwanted direct marketing such as telephone calls, sms’s, spam e-mail or letters. Once opted out the supplier is not entitled to continue any unsolicited direct marketing." I am requesting you for the last time to delete my number from your database.

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Replies (1)
Hollard Life
Hollard Life's reply06 Nov 2017, 14:00
Official

Hello Ntshangase

Thank you for bringing this to our attention.

I am sorry you received another sms from us.

We will investigate why you received this sms if you were added to our Do not Contact list.

Kind Regards

Lynne Lawrence

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