BM
Buhle M
1 reviews | Active since Oct 2017
21 Feb 2022, 12:46
Maggie Petersen
I lodged a claim on the 25th of Nov 2021 and to date haven't received any joy from the Claims Assessor, Maggie Petersen. I have never in the years of working with insurance companies experienced such INCOMPETENCY! Maggie cannot be reached telephonically and DOES NOT bother to respond to emails sent to her. I'm beyond frustrated, I'm disgusted by the LACK OF service, it's pathetic!
Helpful (0)
Replies (1)0
Replies (1)
Hollard Life's replyOfficial
21 Feb 2022, 14:50Hello Buhle
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards, Escalated Complaints Team
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards, Escalated Complaints Team
Hollard Life's reply21 Feb 2022, 14:50
Official
Hello Buhle
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards, Escalated Complaints Team
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards, Escalated Complaints Team