1 reviews | Active since Jun 2019
louhollard
Hollard Insurance in collaboration with Directaxis , took out an insurance policy in my name. Directaxis claimed that they have nothing to do with it , although the debit order was activated in their name. Hollard also cant send me any paperwork regarding the policy. they only sent the homepage of Hollard Insurance. They cant say if the insurance is for life cover , car cover , legal cover ext. they only say on their homepage that cover you for something to the amount of R184 per month. It took me months for the cancellation. If it is life cover , For what amount are they covering me? If I die , and my family put in a claim, what can they axpect?Although Directaxis refuse to have anything to do with it , they use the same e-mail address ***. Very strange.
Thank you for taking my call. We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We confirm that you have requested cancellation of this policy and are processing your cancellation as requested.
Kind Regards
Escalated Complaints Team
Thank you for taking my call. We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We confirm that you have requested cancellation of this policy and are processing your cancellation as requested.
Kind Regards
Escalated Complaints Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer resolutions team have informed us that your matter has been resolved and your policy has been cancelled as requested.
Contact us for any future concerns or compliments.
Kind regards,Escalated Complaints Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer resolutions team have informed us that your matter has been resolved and your policy has been cancelled as requested.
Contact us for any future concerns or compliments.
Kind regards,Escalated Complaints Team