TM
Thabang M
1 reviews | Active since Jan 2013
19 May 2015, 12:10
Listing for outstanding life cover premium.
Dear Living Lord, i just happen to check my credit profile yesterday and only to find out that i have been listed by Hollard Insurance without having been notified of such outstanding payment . They are still deducting the premiums to date. furthermore is it within the law to list someone for not paying the premiums? Can someone out there please assist.... and why is it that you didn't do double debit on following months if indeed the premium was not paid?
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Hollard Life's replyOfficial
19 May 2015, 15:36Hello malibo184,
Thank you for your contact with Hollard.
The content of your complaint has been acknowledged.
Your complaint has been escalated to the policy administration department for urgent attention and feedback.
An agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
Thank you for your contact with Hollard.
The content of your complaint has been acknowledged.
Your complaint has been escalated to the policy administration department for urgent attention and feedback.
An agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply19 May 2015, 15:36
Official
Hello malibo184,
Thank you for your contact with Hollard.
The content of your complaint has been acknowledged.
Your complaint has been escalated to the policy administration department for urgent attention and feedback.
An agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
Thank you for your contact with Hollard.
The content of your complaint has been acknowledged.
Your complaint has been escalated to the policy administration department for urgent attention and feedback.
An agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***