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Mbali M
1 reviews | Active since May 2024
16 May 2024, 21:15
Life Insurance
Claimed last month still waiting even now, but they debit their premiums. Poor Service!!!!!
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Replies (1)
Hollard Life's replyOfficial
17 May 2024, 11:37Hello Mbali
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolution team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Escalated Complaints Team
Hollard Life's reply17 May 2024, 11:37
Official
Hello Mbali
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolution team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Escalated Complaints Team