TK
Terrence K

1 reviews | Active since May 2022

03 Jun 2022, 15:50

Life Cover to "Die For"

I walk into Pick n Pay for some shopping and what do you know, there's some scouts advertising life cover. life cover in your late teens? "alright Let's give a go", I say. I get signed up under the agreed amount of R107.00 only! and nothing stipulated as per fine print in the contract. The debit order is well for the first two to three months until, to my horror, it "miraculously" doubles. When that happens my account immediately goes into an overdraft and accumulates the associated charges of debit orders and overdrafts. That is me defaulting and subsequently cancelling my life policy for good! As a young man (2001) I would rather spend more on life rather than invest in my death!

0
Replies (2)
Hollard Life
Hollard Life's reply03 Jun 2022, 17:23
Official
Hello Terrence
 
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days. 

Kind Regards, 
Escalated Complaints Team 
Hollard Life
Hollard Life's reply06 Jun 2022, 08:43
Official
Hello Terrence

Thank you for your patience while we looked into your matter. We have sent an email to the email address on record. 

Contact us for any future concerns. 

Kind Regards
Escalated Complaints Team