TM
Tebogo M
1 reviews | Active since Jul 2011
09 Nov 2015, 10:27
LIFE COVER DETAILS NOT FOUND
I sent an e-mail to Hollard to find out if I could increase my life cover. Only to be sent an e-mail back an e-mail saying: <br> <br> Kindly note that we are unable to find any active policies on your name.<br> <br> Excuse me Hollard, there is a debit order that goes through every month and you refer me to Edgars Life. I contacted Edgars and they have no record of such. This is highly disappointing as I have children dependent on this life cover should anything happen to me. PLEASE SORT THIS OUT. NOW.<br> <br>
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Hollard Life's replyOfficial
09 Nov 2015, 15:23Hello Tebogo7252,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the response you have received to your request.
Please note that we have escalated your complaint to tour policy administrator for urgent attention and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the response you have received to your request.
Please note that we have escalated your complaint to tour policy administrator for urgent attention and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply09 Nov 2015, 15:23
Official
Hello Tebogo7252,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the response you have received to your request.
Please note that we have escalated your complaint to tour policy administrator for urgent attention and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the response you have received to your request.
Please note that we have escalated your complaint to tour policy administrator for urgent attention and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***