LS
Lance S

1 reviews | Active since Aug 2020

16 Aug 2021, 16:28

LIES UPON LIES UPON LIES UPON LIES....

This is THEE worst insurer ever! My dad had a funeral policy with them with a memorial benefit. On 2 seperate occasions this was confirmed with me by 1 manager last year and in June of this year by an agent, the latter being on 8 June 2021 confirming the pay out will be made on 11 August 2021. Now all of a sudden the claim is suddenly being rejected and Im being told that this policy never had a memorial benefit. Im sending numerous emails to get the recording of my telephone conversation with their agent where this payout was confirmed but now Im getting no response and Im being sent from pillar to post

In my eyes they are all a bunch of ******. Fair warning everybody, STAY AWAY FROM HOLLARD!!

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Replies (1)
Hollard Life
Hollard Life's reply17 Aug 2021, 08:57
Official
Hello Lance

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days. 

Kind Regards, 
Natasha Vos