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Belinda L
1 reviews | Active since Feb 2011
12 Jan 2021, 12:16
JET STORES/HOLLARD INSURANCE CLAIM - POOR CUSTOMER SERVICE!!!!
I would like for someone to contact me regarding my Deceased Father's policy that he holds with you, through his Jet Stores account. I have been attempting, unsuccessfully to make contact with your offices and it is highly frustrating that Hollard is not contactable when needed. Please call me urgently to resolve this matter once and for all!!
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Replies (4)0
Replies (4)
Hollard Life's replyOfficial
12 Jan 2021, 15:07 Hello BELINDA LOPES
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Group Complaints
Hollard Life's reply12 Jan 2021, 15:07
Official
Hello BELINDA LOPES
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Group Complaints
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Belinda L's updateReviewer Update
14 Jan 2021, 15:57Hollard I am still waiting for your call. Can you urgently call me?
BL
Belinda L's update14 Jan 2021, 15:57
Reviewer Update
Hollard I am still waiting for your call. Can you urgently call me?
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Belinda L's updateReviewer Update
19 Jan 2021, 08:56Hollard your tardiness and quite frankly shoddy service, is unacceptable. Please call me so that this matter can be resolved on an urgent basis. You are inflicting more pain on people who are already going through the worst. Absolutely disgusting business practice! I await your call.
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Belinda L's update19 Jan 2021, 08:56
Reviewer Update
Hollard your tardiness and quite frankly shoddy service, is unacceptable. Please call me so that this matter can be resolved on an urgent basis. You are inflicting more pain on people who are already going through the worst. Absolutely disgusting business practice! I await your call.
BL
Belinda L's updateReviewer Update
01 Feb 2021, 13:31Hollard, you have still not had the common courtesy to call me back. My father has died exactly a month ago today and you have not honoured your contract with him. I demand that you call me immediately!
BL
Belinda L's update01 Feb 2021, 13:31
Reviewer Update
Hollard, you have still not had the common courtesy to call me back. My father has died exactly a month ago today and you have not honoured your contract with him. I demand that you call me immediately!