IUA Underwriters Hollard what a sham

My husband purchased a vehicle and Hollard is the insurance company we took the credit life with. My Husband passed away in February 2021 with Covid. Since then i have sent all documentation to their underwriters IUA business solution to settle the vehicle.

If anyone takes out the Policy be warned as the underwriter will do everything they can not to settle the credit life policy. I have Since the end of February 2021 sent documents required even Std Bank vehicle finance became frustrated as this company did not accept the banks settlement documents and Std Bank are still trying to help me. Its over 3 months and IUA still cant come to a solution (what a pun - business solutions more like no solution at all)

Hollard look out and find another company to work with as they are unreliable and makes your company look bad. I am frustrated still in mourning and IUA don't give a dam what does this say for a company They have done nothing but send me in circles.

I want to claim the stress this company has put me through as they do not know what they are doing for 3 months and still trying to settle a vehicle with the bank for an amount of about R 40k, im disgusted Hollard get your ducks in a row and find a better company to deal with.

This is the worst experience i have had - all my other policies are settled except with IUA - I am lost for word a bunch of idiots who have no compassion, People OUT their make sure you do not have to del with this company IUA.