SM
Siphiwe M

1 reviews | Active since Jul 2023

12 Jan 2026, 10:43

It's been more than month now since I have submitted all required documents for funeral claim not getting paid I'm the only one i must do a follow up update and every time im being told of accessing documents like they reading a bible.Im tired of lame exc

Policy number ***1 I've been paying premiums for 11 years

0
Replies (4)
SM
Siphiwe M's update10 Jan 2026, 11:13
Reviewer Update
Policy number ***
Claim number ***1
Policy holder ***
Hollard Life
Hollard Life's reply12 Jan 2026, 10:47
Official
Hello Siphiwe 
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply12 Jan 2026, 10:48
Official
Hello Siphiwe
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply16 Jan 2026, 10:20
Official
Hello Siphiwe.

Thank you for being patient and giving us the opportunity to resolve your complaint. Our complaints consultant informed us that your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team