WZ
Wendy Z
1 reviews | Active since Mar 2011
18 Aug 2015, 12:44
IRP5 Request - No Feedback
I had a Retirement Annuity with Hollard in which my last premium was in 2012. There was earlier communication sent out by Hollard about IRP5's not being available and they would send them as soon as they are available. I now have to resubmit for 2012 and 2013 to SARS .That's when I sent an email asking if IRP5s were available. I got this response the following day : \Dear Member
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Hollard Life's replyOfficial
18 Aug 2015, 14:47Hello wendyzol,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the lack of response received to your request.
Please note that we have escalated your complaint to the policy administration team for urgent attention and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the lack of response received to your request.
Please note that we have escalated your complaint to the policy administration team for urgent attention and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply18 Aug 2015, 14:47
Official
Hello wendyzol,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the lack of response received to your request.
Please note that we have escalated your complaint to the policy administration team for urgent attention and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for the lack of response received to your request.
Please note that we have escalated your complaint to the policy administration team for urgent attention and feedback will be provided to you as soon as possible.
Kind Regards
Lynne Lawrence
***