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Mbuyisa M
1 reviews | Active since May 2022
14 May 2022, 09:19
Insurrance Claims
Please be advised that this company gives very poor service when you are claiming they are a group of Gangs taking companies here in South Africa. regarding a claim requested in February they still give us a run around with the documents stunt. Bad service to its clients
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Hollard Life's replyOfficial
16 May 2022, 07:42Hello Mbuyisa
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within two working days.
Kind regards,
Escalated Complaints Team
Hollard Life's reply16 May 2022, 07:42
Official
Hello Mbuyisa
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within two working days.
Kind regards,
Escalated Complaints Team