SF
SIYA F

1 reviews | Active since Jun 2018

17 Jul 2018, 10:08

INSURANCE **********

Taking insurance with Hollard takes less than 15 minutes, claiming takes a lifetime. Do not be deceived, Hollard does not pay claims. I took out funeral cover for my family last year, the consultant advised me of a 6 months waiting period for natural death with immediate cover for accidental death. Upon experiencing a death and trying to claim for the funeral expenses, our grieving family was heartbroken to hear Hollard refuse to pay claim based on fine print. The waiting period was suddenly increased to 12 months which I was not informed about, I've been waiting almost a MONTH for a response, we've had to take out loans to pay for the funeral. WHY PAY INSURANCE ****** but when you need them to pay there are long stories? BEWARE OF THESE ********** with their catchy adverts and SMS's, look for other reliable companies for your funeral cover.

0
Replies (2)
Hollard Life
Hollard Life's reply17 Jul 2018, 12:50
Official

Hello SIYA FALAKAHLA

Thank you for contacting us.

I am sorry you experience prompted you to contact us with a complaint.

Please refer to the email sent to you and respond accordingly.

Kind Regards

Lynne Lawrence

***

SF
SIYA F's update17 Jul 2018, 13:57
Reviewer Update
Hi Lynne, I have checked my e-mails, I have not received a mail from hollard.