TP
Trishen P

1 reviews | Active since Mar 2017

10 Dec 2020, 09:49

Insurance ***** ! ! !

Hollard you are taking chances....

I received a text message today stating that my premium hospital plan is not paid up through my Edgars account with Policy number EDC***

Since I have opened my edgars/edcon account I have never ever joined any insurance when 1 of your consultants call me or in the store.

I work for the insurance industry and this is ***** at its best....

Kindly reimburse the funds back into my edgars account for all the premiums that you have debited......or provide me with the call recording that I accepted this premium hospital plan...

As per regulation I will give you guys some time to resolve the matter before reporting it to the FSCA.

Hope you guys are keeping safe :)

Trishen.

0
Replies (1)
Hollard Life
Hollard Life's reply10 Dec 2020, 12:16
Official
 Hello Trishen Pandaram 

We are sorry that your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints