fL
fikile L

1 reviews | Active since Jan 2020

22 Aug 2024, 10:09

Insurance

I have truworths account and it's has insurance with hollard protection cover have been retrenched I send documents via WhatsApp and even called but I haven't gotten help

0
Replies (3)
Hollard Life
Hollard Life's reply22 Aug 2024, 11:52
Official
Hello Fikile L
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our partner administrator IUA team is busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
Hollard Life
Hollard Life's reply26 Aug 2024, 12:52
Official
Hello Fikile L

Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team
fL
fikile L's update20 Sept 2024, 08:44
Reviewer Update
Thank you the case was solved. Thank you Hollard and am happy with the outcome.