YM
Yonwaba M
1 reviews | Active since Sept 2025
14 Jan 2026, 14:08
Insurance claim
I submitted my claim documents last year of Siyabulela Bojana who passed away last year but there hasn’t been progress with the claim since then every time I call they tell me to wait for 14 and 14 days has passed but still nothing and we’ve been struggling because we took out loans for the funeral and the loan companies want their money back but I’m struggling to pay them back
Helpful (0)
Replies (3)0
Replies (3)YM
Yonwaba M's updateReviewer Update
14 Jan 2026, 13:20Policy holder siyabulela bojana ***
Claimant Mandisa blossom Tsokwana
Claimant Mandisa blossom Tsokwana
YM
Yonwaba M's update14 Jan 2026, 13:20
Reviewer Update
Policy holder siyabulela bojana ***
Claimant Mandisa blossom Tsokwana
Claimant Mandisa blossom Tsokwana
Hollard Life's replyOfficial
14 Jan 2026, 14:37Hello Yonwaba.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply14 Jan 2026, 14:37
Official
Hello Yonwaba.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
16 Jan 2026, 09:01Hi Yonwaba. Kindly note that we have attempted to contact you on ***; however, the call goes directly to voicemail. Please be advised that we are unable to proceed with the investigation without the policy number or the policyholder’s ID number. We therefore request that you kindly share the required details to enable us to continue with the investigation.
Please note that the complaint will be closed, pending receipt of the policy number or policyholder’s ID number. Once we are able to trace the policy, the complaint will be reopened and investigated further.
Please note that the complaint will be closed, pending receipt of the policy number or policyholder’s ID number. Once we are able to trace the policy, the complaint will be reopened and investigated further.
Hollard Life's reply16 Jan 2026, 09:01
Official
Hi Yonwaba. Kindly note that we have attempted to contact you on ***; however, the call goes directly to voicemail. Please be advised that we are unable to proceed with the investigation without the policy number or the policyholder’s ID number. We therefore request that you kindly share the required details to enable us to continue with the investigation.
Please note that the complaint will be closed, pending receipt of the policy number or policyholder’s ID number. Once we are able to trace the policy, the complaint will be reopened and investigated further.
Please note that the complaint will be closed, pending receipt of the policy number or policyholder’s ID number. Once we are able to trace the policy, the complaint will be reopened and investigated further.