CM
Chulekazi M

1 reviews | Active since Jun 2017

08 Jun 2021, 11:01

Insensitive, Rude and *********** consultants!

This company is by the worst of its kind. An extremely rude female consultant just called to enquire about the Regent(Clicks) policy that was paid out AFTER we laid our mother to rest. We asked her why she’s calling and she was rude and abrupt. We are trying to mourn and grieve our mother and you send insensitive, rude consultants to call us in the weee hours of the morning. I want you to pull that call recording and the situation dealt with immediately! Sies im disgusting

0
Replies (1)
Hollard Life
Hollard Life's reply08 Jun 2021, 11:19
Official
Hello Chule

Thank you for taking my call this morning and providing me with more information to look into your matter further. 

We are sorry for the poor experience you have received and assure you this is not the service we strive to deliver to our customers. 

Kind Regards
Natasha Vos