WB
Walter B

1 reviews | Active since Jul 2014

10 Oct 2021, 08:47

Increased premiums

In 2015 I took out a funeral cover with Hollard life, by last year I was paying R354 and R 321 for the policies and like every year it goes up. So this year the one for R321 increased to R351 and the one for R354 increased to R370/380 and a month later both increased to R400+ I contacted them but no reply from the company I have 2 months not paying the policies because I really don't understand what's going on and why would the policies increase twice in a year policies numbers are ***2 and ***7

0
Replies (2)
WB
Walter B's update18 Oct 2021, 13:39
Reviewer Update
It's been almost two weeks I've contacted Hollard and no one has contacted me regarding reducing my benefits and my premiums can you get someone to contact me because the branch in eyethu mall is not operating so I can't get help anywhere
Hollard Life
Hollard Life's reply18 Oct 2021, 14:06
Official
Hello Walter

We are sorry that no one has contacted you and have escalated your request to our customer services team to assist. 

A consultant will be in contact with you within three to five working days. 

Kind Regards
Escalated Complaints