TM
Tshidi M

1 reviews | Active since Apr 2014

14 Sept 2021, 13:18

Incorrect info captured on the system

I took a policy with hollard massmart at Makro Centurion and the guy who was helping to open the policy is Kutlwano,everything is captured incorrectly on the policy schedule and I honestly don't want to encounter any issues at claim stage,I sent an email to Hollard however no response 🙄 this is a concern as a client,I am totally shocked and frustrated ..please call me and rectify my details on your policy so that we can be on the same page, this has really thought me not to open any policy with sales consultant who are running after us while we are suppose to do shopping in peace.I am honestly disgusted and not happy at all.

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Replies (1)
Hollard Life
Hollard Life's reply14 Sept 2021, 13:51
Official
Hello Tshidi
 We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolutions team will be in contact with you within three working days to assist you with your matter. 

Kind Regards
Natasha Vos