Incorrect debit (Forceful debit)

I am very disappointed with the level of ********ity your staff has. One of their staff visited my workplace in May. The sold their product and I took the policy. The following morning I received a call enquiring if my details are correct. I had changed my mind and requested for the policy to be cancelled with immediate effect. The lady advised that the policy will be cancelled and that I will not be debited on 20/06/2022. I was disappointed to realize that I was debited on the 20/06/2022 for a policy that I cancelled. May I please request a refund for my money as soon as possible as I still do not want to continue with the policy and I cancelled a day after accepting. Hollard Life is a ****.

Regards Phumzile Tshabalala