PT
Palesa T
1 reviews | Active since Aug 2009
29 Mar 2016, 09:03
Incorrect Amount Debited
I have been inconvenienced, an incorrect amount was debited from my bank account. <br> I am not getting any Joy from the call centre. I was told by Elizabeth from the call centre, who kept giving me incorrect information that a supervisor is not available to take my call! Please refund my account immediately.. TODAY... before i do a reversal of 5 incorrect debit orders, all amounting to R2263!!!
Helpful (0)
Replies (1)0
Replies (1)
Hollard Life's replyOfficial
29 Mar 2016, 11:00Hello Palesa Tlo,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Your complaint will be investigated and contact will be made with you shortly to discuss your debit order.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Your complaint will be investigated and contact will be made with you shortly to discuss your debit order.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply29 Mar 2016, 11:00
Official
Hello Palesa Tlo,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Your complaint will be investigated and contact will be made with you shortly to discuss your debit order.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Your complaint will be investigated and contact will be made with you shortly to discuss your debit order.
Kind Regards
Lynne Lawrence
***