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Nthabiseng M
1 reviews | Active since Jun 2021
08 Jun 2021, 16:04
*********** Consultants at Hollard Insurance
Bab bad bad service ALL round!!!! From dealing with Zanele (who is non-responsive via emails) to dealing with Mamphuti who was utterly rude and dropped the phone on me while I was still talking. HOLLARD INSURANCE, you are loosing customers because of *********** employees you have there! My policy has all the incorrect information and your consultants are not competent enough to amend it. I am cancelling the policy and I DO NOT EXPECT HOLLARD INSURANCE TO DEBIT END OF THE MONTH. YOU WILL SEE AN ARMY OF ME SHOULD THE DEBIT GO OFF!!!!!
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Nthabiseng M's updateReviewer Update
08 Jun 2021, 13:18***8
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Nthabiseng M's update08 Jun 2021, 13:18
Reviewer Update
***8
Hollard Life's replyOfficial
08 Jun 2021, 16:09Hello Nthabiseng
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We confirm that the policy has been cancelled and no premiums will be deducted from your account. We apologise for the poor service you were given and assure you that it is not the service we strive to deliver to our customers.
Please contact us should you have any further concerns.
Kind Regards
Natasha Vos
Hollard Life's reply08 Jun 2021, 16:09
Official
Hello Nthabiseng
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We confirm that the policy has been cancelled and no premiums will be deducted from your account. We apologise for the poor service you were given and assure you that it is not the service we strive to deliver to our customers.
Please contact us should you have any further concerns.
Kind Regards
Natasha Vos
