INCOMPETENCE

I was going through bank statement and I noticed that you didn't debit my premium last for April, funny enough though I received a call from for your agents trying to offer me a funeral cover early April whom I advised that I already have cover and he asked for my id number and also confirmed that there is an active policy. Yesterday my premium was not debited which clearly states that my policy was cancelled with no notification or what so ever ??? If anything happens to me or the people I insured I will hold you liable for the inconvenience you caused I need this policy reinstated asap COZ REALLY YOU HAVE PUT ME AND MY FAMILY AT RISK